Land Use & Policy

Pomona Thrives

Multi-channel advocacy campaign mobilizes 106 public comments and 410K impressions for Pomona Zoning Code reform

Client:NAIOP SoCal
Location:Pomona, CA
Year:2024

The Challenge

NAIOP SoCal faced a critical moment in Pomona's land use policy. The City's proposed Zoning Code Update included provisions that would create significant barriers to growth in manufacturing, logistics, and distribution sectors — threatening job retention and economic development across the region.

With a June 17th City Council meeting approaching, NAIOP needed to accomplish three things simultaneously: advance a pro-jobs, pro-business narrative among the public and decision-makers; mobilize residents to submit public comments; and strengthen their negotiating position with the City — all before the proposed changes were adopted.

The challenge wasn't just messaging. It was building a full-spectrum communications infrastructure from zero: brand identity, digital presence, compliance frameworks, and multi-channel paid media — and executing it in a compressed timeline with decision-makers already watching.

Our Approach

Breakthrough Blue built and deployed a complete advocacy communications program in weeks, not months.

Foundation: Brand & Digital Infrastructure

  • Developed comprehensive brand kit with 5 logo variations, color palette, and typography specifications
  • Designed and launched PomonaThrives.com with best-in-class email submission interface
  • Deployed first-party cookie server for compliant ad retargeting under iOS/Chrome privacy rules
  • Implemented CCPA-compliant consent management and SMS opt-in pathways

Audience Strategy: Precision Targeting

  • Homeowners & Voters — Pomona residents segmented by homeownership status and voter propensity
  • VIP Decision-Makers — 70 high-value targets including City Councilmembers, Mayor, staff, and board members of NAIOP SoCal, San Gabriel Economic Partnership, and Pomona Chamber of Commerce

Multi-Channel Paid Media Deployment

  • Video — 181,492 impressions across YouTube, CTV, web publisher video, and social (16:9, 9:16, 1:1 formats)
  • Display — 172,719 impressions via multi-slide HTML5 animated ads across web, mobile apps, and social
  • Google Search — 9,056 impressions with top position 85-100% of time for critical keywords
  • MMS Broadcasting — 9,257 residents reached with 3 message blasts and 594 clicks generated
  • Voicemail Broadcasting — 9,219 attempts to deliver pre-recorded messages
  • Online Radio — 11,459 impressions across Pandora, iHeart, Univision, and other platforms

All channels drove to a single conversion goal: email submissions to the Mayor and City Council.

Key Metrics

Total Impressions

410,840+

Impressions delivered across video, display, search, MMS, voicemail, and radio

Public Comments

106

Emails submitted to Mayor and City Council public record

Residents Reached

53,876

Pomona residents reached across all media channels

Media Channels

6

Video, display, search, MMS, voicemail, and online radio

Results

The campaign delivered measurable impact across awareness, engagement, and mobilization:

  • 106 emails submitted into the public record by Pomona residents identifying concerns with the Zoning Code Update
  • 410,840+ impressions delivered across all digital channels
  • 5,053 website visits to PomonaThrives.com
  • 621 visits to the email submission page
  • Direct awareness among decision-makers — the Mayor publicly acknowledged seeing our video ad

Strategic Impact: City decision-makers, including Councilmembers and the Mayor, expressed clear awareness of NAIOP's communications capacity. The campaign demonstrated both grassroots public engagement and sophisticated media execution — strengthening NAIOP's negotiating position before final adoption of zoning changes.

This wasn't just a communications campaign. It was a demonstration of technical capacity and strategic leverage at the exact moment it mattered most.

Campaign Media

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Website screenshot
Pomona Thrives website mobile view

Best-in-class click-to-action email submission interface with 17% conversion rate

Pomona Thrives profile picture logo
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Profile picture logo for Instagram, Facebook, YouTube, and LinkedIn

Services Used

Strategic & Campaign ArchitectureBrand Identity & Visual SystemsWeb Design & DevelopmentPaid Media CampaignsCreative & Content ProductionMMS BroadcastingVoicemail BroadcastingData, Targeting & Database Systems
Pomona Thrives - Case Study - Breakthrough Blue